Shipping policy
Digital Product Delivery
All products purchased through our website are digital products. We do not ship physical products.
After your payment is successfully completed, your purchased digital product will generally be delivered electronically through one or more of the following methods:
- Download link
- Order confirmation page
- Customer account
- Any other digital delivery method provided by us
Delivery is generally available immediately or within a reasonable period after successful payment confirmation.
If You Do Not Receive Your Product
If you have completed your payment but have not received your digital product, please contact us at:
Email: info.digivault.support@gmail.com
Please include your:
- Name
- Email address used for the purchase
- Order number
- Payment details or transaction reference, if available
We will review the issue and assist you as soon as reasonably possible.
Incorrect Email Address
You are responsible for providing a correct and accessible email address during checkout. We are not responsible for delivery issues caused by an incorrect or inaccessible email address provided by you.
No Physical Shipping
Because our products are digital, there is no physical shipment, courier delivery, tracking number, or shipping charge associated with your purchase.